We are strictly against unrecorded jobs as we cannot provide you guarantee against data or license theft for those jobs. You may ignore the advise and go ahead with unrecorded job, but that will be at your own risk. At Continue Reading
At Duftar, we take behavioural issues very seriously. The engineers are trained not just on technical skills but also on customer management skills. Any issues related to language, communication, personality, cheating and bribery should be strictly reported to escalations@duftar.com.
If the engineer is not on site, please email booking@duftar.com quoting your booking number followed by engineer not on site in the subject line. The backend team will coordinate with the engineer and provide you with the update.