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I want to report behaviour issues

At Duftar, we take behavioural issues very seriously. The engineers are trained not just on technical skills but also on customer management skills. Any issues related to language, communication, personality, cheating and bribery should be strictly reported to escalations@duftar.com.

The engineer is not on site.

If the engineer is not on site, please email booking@duftar.com quoting your booking number followed by engineer not on site in the subject line. The backend team will coordinate with the engineer and provide you with the update.