We charge for minimum of 1 hour for our service. Prorata refund is not possible. However, if you and the engineer agree to additional tasks within that hour, you will not be charged for additional job.

We regularly keep on updatating our locations based on demands. If you would like to add your location to the system, please send us an email on locations@duftar.com

Yes, we do offer long term contracts. Please get in touch with our sales team at sales@duftar.com

If your company uses Manged IT Services i.e. your IT services are different to standard IT services, you can still book services using our platform. Please mention company managed device when making the booking in notes. You may also need Continue Reading